Error Code
Error Code
We have defined some error codes in the SDK. When an error occurs during the data verification process, you can refer to the following list for troubleshooting.
1. General errors
| Error Code | Situation |
|---|---|
| 00000 | Operation too frequent. Please try again later. |
| 00001 | Algorithm startup exception. |
| 00002 | The verification process timed out. |
| 00003 | A verification process is in progress. Please try again later. |
| 00004 | The user closes or cancels the verification process. |
| 00005 | Wrong SDK parameters. |
| 00012 | Invalid Template ID. |
| 00104 | Not met the verification requirements. |
| -1002001 | Invalid App ID. |
| -1002002 | Invalid App Secret. |
3. zkTLS related errors
| Error Code | Situation |
|---|---|
| 10001 ~ 10004 | Unstable internet connection. Please try again. |
| 20001 | An internal error occurred. |
| 20003 | Invalid algorithm parameters. |
| 20005 | An internal error occurred. |
| 30001 | Response error. Please try again. |
| 30002 | Response check error. |
| 30004 | Response parse error. |
| 40002 | SSL certificate error. |
| 50001 | An internal error occurred. |
| 50003 | The client encountered an unexpected error. |
| 50004 | The client not started. Please try again. |
| 50006 | The algorithm server not started. Please try again. |
| 50007 | Algorithm execution issues. |
| 50008 | Abnormal execution results. |
| 50009 | Algorithm service timed out. |
| 50010 | Compatibility issues during algorithm execution. |
| 50011 | Unsupported TLS version. |
| 99999 | Undefined error. |
Please contact our Community for assistance in resolving the issues.